We’d Love to Hear From You
HomeFix Pro is a home repair and improvement site. Email reaches a person, not a ticket queue, and questions about a specific guide are the ones we can help with most usefully — we wrote it, so we can tell you what it assumes and where it stops.
How to Reach Us
The fastest and best way to contact us is email:
We check our inbox regularly and typically respond within 24-48 hours. If you haven’t heard back after two business days, check your spam folder — sometimes our replies get caught there. If it’s still not there, send a follow-up and we’ll get right on it.
What We Can Help You With
We’re happy to hear about any of the following:
Questions About a Project
Stuck on a DIY repair? Something in one of our guides not making sense? Dealing with a specific situation in your home that isn’t covered in the article? Send us the details. We can’t promise we’ll have the answer — every house is different — but we’ll do our best to point you in the right direction. Include photos if you can. They help more than you’d think.
Article Corrections or Updates
Home improvement is always evolving. Products get discontinued. Building codes change. New techniques replace old ones. If you spot something in one of our articles that’s outdated, inaccurate, or incomplete, please let us know. We review every correction and update articles promptly. You’ll be helping every homeowner who reads that guide after you.
Topic Suggestions
Is there a home repair project you wish we’d cover? A product comparison you’d find helpful? A technique you’ve always wanted explained clearly? Tell us. We plan our content around what homeowners actually need, and your suggestions help us prioritize. We read every suggestion even if we can’t personally respond to all of them.
Partnership and Collaboration
If you’re a contractor, manufacturer, tool company, or fellow home improvement educator interested in working together — reach out. We’re open to guest posts (by real practitioners, not content mills), product demos (tools we’d actually use ourselves), and collaborations that benefit our readers. We’ll be straight with you about whether it’s a fit.
Media and Press
Want to feature one of our guides, or cite one of our calculators? Email us with your deadline and what you need. To be clear about what we are and are not: we are not licensed tradespeople, so we are not the right source for a licensed contractor’s quote. We can speak to what our guides and tools cover, and where their numbers come from.
What We Can’t Help With
Just to set expectations — here are a few things we can’t do:
Emergency Advice
If you are experiencing an emergency — a gas leak, electrical sparking, flooding, structural collapse, or any situation that threatens life or property — stop reading and call 911 or your local emergency services immediately. Do not email us for emergency advice. We can’t respond fast enough, and we are not a substitute for emergency responders.
Specific Code Questions for Your Jurisdiction
Building codes vary by city, county, and state. We write our guides to generally applicable standards (like the International Residential Code), but we can’t tell you exactly what’s required in your specific town. For that, call your local building department. They’re usually happy to help, and it’s free.
One-on-One Coaching or Remote Troubleshooting
We wish we could walk every homeowner through their repair step-by-step. But there’s a limit to what we can diagnose over email. We can answer questions about our guides, clarify steps, and offer general advice — but we can’t provide real-time coaching or guarantee a solution to your specific problem.
Product Warranties or Customer Service for Products We Recommend
We link to products and retailers, but we don’t manufacture or sell anything ourselves. If you bought a product based on our recommendation and it arrived damaged, defective, or wasn’t what you expected, contact the retailer or manufacturer directly. We have no control over their fulfillment, shipping, or warranty processes.
About the Team
HomeFix Pro launched in 2026. Guides are published under the byline Marcus Hale, which is a pen name for the site’s editorial voice rather than a claim about anyone’s trade credentials. We are not licensed electricians, plumbers, or general contractors, and nothing here should be read as though we are. What we cover:
- Framing, drywall, flooring and finish carpentry
- Residential electrical basics — outlets, fixtures, GFCI and AFCI protection. Panel work is handed to a licensed electrician, every time.
- Household plumbing — from toilet flappers to choosing between PEX and copper
- Insulation, windows and doors, and the tools that go with all of it
The site exists because most home-improvement writing leaves out the two things people actually need before starting: what it costs and how much to buy. That is what the guides and the free calculators try to supply, with sources shown so you can check them.
Every article on HomeFix Pro is:
- Specific about quantities and costs, and about the steps that go wrong
- Explicit about where a number came from — a published standard, or our own estimate
- Updated regularly — we revisit articles when codes change or products improve
Where a job is a code matter or a safety matter, we say so and point at your building department or the relevant licensed trade rather than giving you a number that merely looks authoritative.
Response Time
We aim to respond to all emails within 24-48 hours during business days (Monday through Friday). Emails received over the weekend may take until Monday for a response. During holidays, we might be a bit slower — but we’ll still get back to you.
If your question is about a specific article, including its title helps us answer it properly.
Stay Connected
The best way to stay in the loop is to bookmark the site and check back regularly. We publish new guides every week, and we update existing articles whenever building codes change or better techniques emerge.
Questions, feedback, corrections, or just want to say hi? We read every email. info@thehomefixpro.com
We look forward to hearing from you.